Shipping Policy
- Estimated Delivery Time: 3 to 5 business days.
Prompt Delivery - Every Time
Our commitment to you doesn't end once you place an order. We make it a point to dispatch all our products within 24 hours of receiving the order, ensuring your purchase arrives swiftly.
Fast & Free Insured Shipping: We take pride in offering this service to our customers. For deliveries, we trust reputed couriers like Blue Dart, DTDC, ECOM Express, and Delhivery.
Real-Time Tracking:
Stay updated with the journey of your order. Post-dispatch, we'll send you a tracking ID through an email, text message, and WhatsApp.
When Will My Order Arrive?
Your eagerness to get our products is understandable, and we share the sentiment! Typically, post the 24-hour order fulfillment, most deliveries are completed within 2 to 5 business days. Occasionally, external factors like holidays or unexpected situations might add a day or two.
Address Discrepancy? Act Fast!
Mistakes happen. If you realize that there's an error in the shipping address, contact us at once! With our efficient processing, there's only a tiny window to correct address details. Reach out immediately via care@essanciaonline.com, our Contact Us form, or Chat on WhatsApp: +91 987 987 4626.
Returns & Replacements
We stand by the quality of our products. If you face any issues or if the product doesn't match the description, notify us within 48 hours of receipt. We offer a FREE replacement guarantee for 30 days post-delivery. For detailed return procedures, see our Return Policy.
Received a Damaged Product?
While we pack each product with care, roughly 1 in 1000 items might get damaged in transit. If you're that rare case, we're genuinely sorry. Send us your order number and a photograph of the damaged item at care@essanciaonline.com, and we'll dispatch a replacement at no extra cost.
Questions? We're Here to Help!
If there's something you're uncertain about or need clarification on, drop us a line at care@essanciaonline.com or Chat on WhatsApp: +91 987 987 4626. Our team's goal is to ensure your queries are addressed within 24 hours.